LanSchool Teacher Console Issues – Saunders Technical Support

Classrooms & Conference Rooms

LOW-3000 and LOW 3025

LOW-1135, LOW-3015 and LOW-3040

Computers and Laptops

Computer Audio – Selecting Speakers

Lenovo X1 Yoga – Battery Reset

New Computer Setup

Power Settings on Laptop

RIT Wireless Network

Running Hardware Diagnostics

Windows Updates from Microsoft

Email and Calendar

Adding a shared Exchange mailbox

Automatic Replies (Vacation Message)

Creating A Meeting Invite

Email Signatures

Filter all Meeting Requests and Updates to another folder

Forwarding Email Headers

Junk Email & Spam

Saunders Activities Calendar

Sending email from another account

Setting up the Outlook app on Mobile Devices

Sharing and Opening a Shared Calendar

Equipment Reservations

Executive MBA Support

Google Drive File Stream

Capstone Servers

Events Management System

Getting Software

How to screen share an iOS device in a Desktop Zoom meeting

Improve the speed of your iPhone/iPad

LanSchool Teacher Console Issues

PDF Printing Is Very Slow

Reset Outlook Search Index

Schedule a Zoom Meeting on Behalf of Another

Inside.SCB & Sedona

Printing and Scanning

Saunders Student Printing

Service Requests

Software and Databases

How to Fix Adobe Serial Number Problem

Setting Up Certificate-Based Signatures in Adobe Acrobat

Avaya Cloud Office Phone System

Handset Instructions

Azure Dev Tools for Teaching

EMS Desktop Client

Google Apps at RIT

Force a Security Scan

Force an Inventory Scan

Microsoft Office

Microsoft OneNote

Microsoft Whiteboard

Password Managers

Qualtrics Surveys

Browser Extensions

Browser Sign-In

Changing the Default Search Engine

Clearing the Browser Cache and Cookies

Disable YouTube Auto Play

Edge URL Copy and Paste

Recommended Browsers

Windows 11 – Cannot Delete Public Desktop Icons

Windows 11 – Default Applications

Windows 11 – Start Menu & Taskbar

Windows 11 – Time Zone is Wrong

Zoom – Automatic Transcriptions

Zoom – Closed Captioning

Zoom – Remote Support

Zoom – Using Google Drive to Store Recordings

Zoom – Share Recordings

Student computers not appearing on Teacher Console

If the student computers are not showing up on the Teacher Console, you may need to tell the system which network to use to view student computers. This is caused by a compatibility issue with another software package that is installed in the labs.

Start by opening the LanSchool Teacher Console and clicking on Preferences under the Administer menu.

The administer menu of LanSchool with the preferences and the administer menu highlighted in red

Next click on the Network tab.

Check Specify Network Interface Card and select Intel(R) Ethernet Connection…

Click Apply

Click OK

The teacher console of LanSchool with the Network, Multiple Network Adapters the Ethernet connection and apply button highlighted in red

Once done, the student computers should reappear.

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