Nav
Classrooms & Conference Rooms

LOW-1050

LOW-1215

LOW-3000 and LOW 3025

LOW-1135, LOW-3015 and LOW-3040

LOW-3135

LOW-3057

LOW-4050

Computer Labs

Computers and Laptops

Computer Audio – Selecting Speakers

Driver Updates

Laptop Stands

Lenovo X1 Yoga – Battery Reset

Lenovo X1 Yoga – Camera Shutter

Lenovo X1 Yoga – Docking Station

Lenovo X1 Yoga – Increase Battery Life

Lenovo X1 Yoga – Monitors Not Working

New Computer Setup

Power Settings on Laptop

RDP vs. VPN

Remote Desktop

RIT Wireless Network

Running Hardware Diagnostics

Windows Updates from Microsoft

Email and Calendar

Adding a shared Exchange mailbox

Automatic Replies (Vacation Message)

Creating A Meeting Invite

Email Signatures

Filter all Meeting Requests and Updates to another folder

Forwarding Email Headers

Junk Email & Spam

Mailing Lists

Saunders Activities Calendar

Sending email from another account

Setting up the Outlook app on Mobile Devices

Sharing and Opening a Shared Calendar

Equipment Reservations

Executive MBA Support

EMBA Slack

File Services

Google Drive File Stream

OneDrive

Help Articles

Capstone Servers

Events Management System

Getting Software

How to screen share an iOS device in a Desktop Zoom meeting

Improve the speed of your iPhone/iPad

LanSchool Teacher Console Issues

PDF Printing Is Very Slow

Reset Outlook Search Index

Saunders Q&A Wednesdays

Schedule a Zoom Meeting on Behalf of Another

Inside.SCB & Sedona

Policies and Forms

PaF – Access to Offices

PaF – Data Store Policy

Printing and Scanning

Saunders Student Printing

Service Requests

Software and Databases
Adobe Software

How to Fix Adobe Serial Number Problem

Setting Up Certificate-Based Signatures in Adobe Acrobat

AI Tools

ATLAS.ti

Avaya Cloud Office Phone System

Handset Instructions

Azure Dev Tools for Teaching

Bizagi Modeler

Bloomberg

CrashPlan

Dedoose

EMS Desktop Client

FASB

Google Apps at RIT

Google Jamboard

Home Use

HubSpot

Ivanti

Force a Security Scan

Force an Inventory Scan

Portal Manager

KeePass

Leximancer

Microsoft Office

Microsoft OneNote

Microsoft Whiteboard

Overleaf

Password Managers

Qualtrics Surveys

RIT VPN Client

SAP

Slack

Spirion

SPSS

Stata

Tableau

Web Browsers

Browser Extensions

Browser Sign-In

Changing the Default Search Engine

Clearing the Browser Cache and Cookies

Disable YouTube Auto Play

Edge URL Copy and Paste

Recommended Browsers

Windows 10

Weathers & News Taskbar

Windows 10 – Default Applications

Windows 11

Windows 11 – Cannot Delete Public Desktop Icons

Windows 11 – Default Applications

Windows 11 – Start Menu & Taskbar

Windows 11 – Time Zone is Wrong

WRDS

Zoom

Zoom – Automatic Transcriptions

Zoom – Closed Captioning

Zoom – Remote Support

Zoom – Using Google Drive to Store Recordings

Zoom – Share Recordings

How-to articles

Clearing Your Browser Cache and Cookies:

Clearing your cache every once in a while can make your browser and computer run more efficiently

Google Chrome:

  1. In your computer, open Chrome.
  2. At the top right, click More. The three dots in the top right.
  3. Click Privacy and Security
  4. Under the Privacy and Security section, click Clear Browsing Data.

5. At the top, choose a time range, To delete everything, select All time.

6. Make sure all check boxes are checked

7. Click Clear data.

Microsoft Edge

  1. Open Microsoft Edge, select Menu(3 dots in the top right corner of the browser).
  2. Select privacy, search, and services from the menu on the right.
  3. Under Clear browsing data select Choose what to Clear

4. Under Time Range select All Time.

5. Check the check boxes for Browsing History, Download History, Cookies and other site data, and Cached images and files

*You may also choose to check the boxes and clear stored passwords and Autofill settings. This is up to you.

6. Select Clear Now.

Mozilla Firefox:

  1. Click the three bars in the tops right.
  2. Select settings.
  3. From the menu on the right, select Privacy and Security.
  4. Scroll down until you find the section Cookies and Site Data.
  5. Click the button for Clear Data

6. Make sure both check boxes are checked.

7. Click Clear.