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Computer Labs

Computers and Laptops

Computer Audio – Selecting Speakers

Driver Updates

Laptop Stands

Lenovo X1 Yoga – Battery Reset

Lenovo X1 Yoga – Camera Shutter

Lenovo X1 Yoga – Docking Station

Lenovo X1 Yoga – Increase Battery Life

Lenovo X1 Yoga – Monitors Not Working

New Computer Setup

Power Settings on Laptop

RDP vs. VPN

Remote Desktop

RIT Wireless Network

Running Hardware Diagnostics

Email and Calendar

Adding a shared Exchange mailbox

Automatic Replies (Vacation Message)

Creating A Meeting Invite

Email Signatures

Filter all Meeting Requests and Updates to another folder

Forwarding Email Headers

Junk Email & Spam

Mailing Lists

Saunders Activities Calendar

Sending email from another account

Setting up the Outlook app on Mobile Devices

Sharing and Opening a Shared Calendar

Equipment Reservations

Executive MBA Support

EMBA Slack

File Services

Google Drive File Stream

OneDrive

Help Articles

Capstone Servers

Events Management System

Getting Software

How to screen share an iOS device in a Desktop Zoom meeting

Improve the speed of your iPhone/iPad

LanSchool Teacher Console Issues

PDF Printing Is Very Slow

Reset Outlook Search Index

Saunders Q&A Wednesdays

Schedule a Zoom Meeting on Behalf of Another

Inside.SCB & Sedona

Printing and Scanning

Saunders Student Printing

Service Requests

Software and Databases
Adobe Software

How to Fix Adobe Serial Number Problem

Setting Up Certificate-Based Signatures in Adobe Acrobat

AI Tools

ATLAS.ti

Avaya Cloud Office Phone System

Handset Instructions

Azure Dev Tools for Teaching

Bizagi Modeler

Bloomberg

CrashPlan

Dedoose

EMS Desktop Client

FASB

Google Apps at RIT

Google Jamboard

Home Use

HubSpot

Ivanti

Force a Security Scan

Force an Inventory Scan

Portal Manager

KeePass

Leximancer

Microsoft Office

Microsoft OneNote

Microsoft Whiteboard

Overleaf

Password Managers

Qualtrics Surveys

RIT VPN Client

SAP

Slack

Spirion

SPSS

Stata

Tableau

Web Browsers

Browser Extensions

Browser Sign-In

Changing the Default Search Engine

Clearing the Browser Cache and Cookies

Disable YouTube Auto Play

Edge URL Copy and Paste

Recommended Browsers

Windows 10

Weathers & News Taskbar

Windows 10 – Default Applications

Windows 11

Windows 11 – Cannot Delete Public Desktop Icons

Windows 11 – Default Applications

Windows 11 – Start Menu & Taskbar

Windows 11 – Time Zone is Wrong

WRDS

Zoom

Zoom – Automatic Transcriptions

Zoom – Closed Captioning

Zoom – Remote Support

Zoom – Using Google Drive to Store Recordings

Zoom – Share Recordings

Browser Sign-In

How to Sign in to your web browser to share data between your devices

Your browsing data, like your bookmarks, history, passwords, and other settings can be saved and synced to your account. That way, your data is available on any device where you sign into a web browser with that account. Any changes you make to your data on one device will sync to all other devices where you are signed in.

This is very useful if you get a new device; you can get back your bookmarks, history, passwords, and other settings simply by signing into the web browser again.

This is recommended, but not required

Google Chrome

We recommend using your personal Google Account and not an RIT account.

Google chrome now offers Profiles. Each profile is for each account that you have signed into Chrome. This can be disabled id you do not want the profile select prompt to launch every time you open chrome.

To disable Profile Selection:

  1. Launch chrome. You want the shortcut with no profile associated with it.

2. Deselect the check box for “Show on startup”

To sign into a google account:

  1. Open Chrome.
  2. In the top right, click the button with your name or the person icon.
  3. Click Sign in to Chrome.
  4. Sign in with your Google Account.

Turn On Sync Settings:

  1. To customize your sync settings click your profile icon in the top right.

2. The Select the Sync option that appears:

3. Enter your credentials and select “Yes, I’m in”

Sync is now Running.

Microsoft Edge

Windows 10:

Signing into a Microsoft account on your PC will sync your settings between devices

  1. Click the Windows Start button.
  2. Click the Settings button. (It looks like a gear.)
  3. Click Accounts
  4. Click Sign in with a Microsoft account instead.
  5. Sign in with your Microsoft account.

Windows 11:

  1. Launch Edge
  2. Click the person icon in the top right.
  3. Select “Sign in to Sync Data”
  4. Enter your credentials.
  5. Sync is running.

Mozilla Firefox:

  1. Launch Firefox.
  2. Click the three bars icon in the top right.
  3. Next to “Sign in to save and sync data” click Sign in. Continue even if you do not have an account. You will create one later.
  4. On the next page enter your email.
    • If you do not have an account it will prompt you for a password and age.
    • Click “Create Account”
    • Enter your verification code
    • You will get a message that says “This Firefox is connected”
  5. Once signed in you will notice your first name initial appear in the top right.
  6. You are now syncing data.