Overleaf – Saunders Technical Support

Classrooms & Conference Rooms

LOW-3000 and LOW 3025

LOW-1135, LOW-3015 and LOW-3040

Computers and Laptops

Computer Audio – Selecting Speakers

Lenovo X1 Yoga – Battery Reset

New Computer Setup

Power Settings on Laptop

RIT Wireless Network

Running Hardware Diagnostics

Windows Updates from Microsoft

Email and Calendar

Adding a shared Exchange mailbox

Automatic Replies (Vacation Message)

Creating A Meeting Invite

Email Signatures

Filter all Meeting Requests and Updates to another folder

Forwarding Email Headers

Junk Email & Spam

Saunders Activities Calendar

Sending email from another account

Setting up the Outlook app on Mobile Devices

Sharing and Opening a Shared Calendar

Equipment Reservations

Executive MBA Support

Google Drive File Stream

Capstone Servers

Events Management System

Getting Software

How to screen share an iOS device in a Desktop Zoom meeting

Improve the speed of your iPhone/iPad

LanSchool Teacher Console Issues

PDF Printing Is Very Slow

Reset Outlook Search Index

Schedule a Zoom Meeting on Behalf of Another

Inside.SCB & Sedona

Printing and Scanning

Saunders Student Printing

Service Requests

Software and Databases

How to Fix Adobe Serial Number Problem

Setting Up Certificate-Based Signatures in Adobe Acrobat

Avaya Cloud Office Phone System

Handset Instructions

Azure Dev Tools for Teaching

EMS Desktop Client

Google Apps at RIT

Force a Security Scan

Force an Inventory Scan

Microsoft Office

Microsoft OneNote

Microsoft Whiteboard

Password Managers

Qualtrics Surveys

Browser Extensions

Browser Sign-In

Changing the Default Search Engine

Clearing the Browser Cache and Cookies

Disable YouTube Auto Play

Edge URL Copy and Paste

Recommended Browsers

Windows 11 – Cannot Delete Public Desktop Icons

Windows 11 – Default Applications

Windows 11 – Start Menu & Taskbar

Windows 11 – Time Zone is Wrong

Zoom – Automatic Transcriptions

Zoom – Closed Captioning

Zoom – Remote Support

Zoom – Using Google Drive to Store Recordings

Zoom – Share Recordings

Overview

Overleaf is available for RIT faculty, staff, and students. See the following pages for details:

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