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Classrooms & Conference Rooms

LOW-1050

LOW-1215

LOW-3000 and LOW 3025

LOW-1135, LOW-3015 and LOW-3040

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LOW-4050

Computer Labs

Computers and Laptops

Computer Audio – Selecting Speakers

Driver Updates

Laptop Stands

Lenovo X1 Yoga – Battery Reset

Lenovo X1 Yoga – Camera Shutter

Lenovo X1 Yoga – Docking Station

Lenovo X1 Yoga – Increase Battery Life

Lenovo X1 Yoga – Monitors Not Working

New Computer Setup

Power Settings on Laptop

RDP vs. VPN

Remote Desktop

RIT Wireless Network

Running Hardware Diagnostics

Windows Updates from Microsoft

Email and Calendar

Adding a shared Exchange mailbox

Automatic Replies (Vacation Message)

Creating A Meeting Invite

Email Signatures

Filter all Meeting Requests and Updates to another folder

Forwarding Email Headers

Junk Email & Spam

Mailing Lists

Saunders Activities Calendar

Sending email from another account

Setting up the Outlook app on Mobile Devices

Sharing and Opening a Shared Calendar

Equipment Reservations

Executive MBA Support

EMBA Slack

File Services

Google Drive File Stream

OneDrive

Help Articles

Capstone Servers

Events Management System

Getting Software

How to screen share an iOS device in a Desktop Zoom meeting

Improve the speed of your iPhone/iPad

LanSchool Teacher Console Issues

PDF Printing Is Very Slow

Reset Outlook Search Index

Saunders Q&A Wednesdays

Schedule a Zoom Meeting on Behalf of Another

Inside.SCB & Sedona

Policies and Forms

PaF – Access to Offices

PaF – Data Store Policy

Printing and Scanning

Saunders Student Printing

Service Requests

Software and Databases
Adobe Software

How to Fix Adobe Serial Number Problem

Setting Up Certificate-Based Signatures in Adobe Acrobat

AI Tools

ATLAS.ti

Avaya Cloud Office Phone System

Handset Instructions

Azure Dev Tools for Teaching

Bizagi Modeler

Bloomberg

CrashPlan

Dedoose

EMS Desktop Client

FASB

Google Apps at RIT

Google Jamboard

Home Use

HubSpot

Ivanti

Force a Security Scan

Force an Inventory Scan

Portal Manager

KeePass

Leximancer

Microsoft Office

Microsoft OneNote

Microsoft Whiteboard

Overleaf

Password Managers

Qualtrics Surveys

RIT VPN Client

SAP

Slack

Spirion

SPSS

Stata

Tableau

Web Browsers

Browser Extensions

Browser Sign-In

Changing the Default Search Engine

Clearing the Browser Cache and Cookies

Disable YouTube Auto Play

Edge URL Copy and Paste

Recommended Browsers

Windows 10

Weathers & News Taskbar

Windows 10 – Default Applications

Windows 11

Windows 11 – Cannot Delete Public Desktop Icons

Windows 11 – Default Applications

Windows 11 – Start Menu & Taskbar

Windows 11 – Time Zone is Wrong

WRDS

Zoom

Zoom – Automatic Transcriptions

Zoom – Closed Captioning

Zoom – Remote Support

Zoom – Using Google Drive to Store Recordings

Zoom – Share Recordings

How-to articles

HubSpot

Table of Contents

Logging in

Go to https://app.hubspot.com/login to login.  Once there, click on Sign in with Google.  Enter your RIT username followed by @g.rit.edu.  This will redirect you to an RIT login page to sign in using your RIT username and password.

Sending Email from HubSpot

To send email from HubSpot from your RIT email address, you need to first configure your account to use RIT’s mail system.  Here’s how.

  • Log into HubSpot (instructions above)
  • Go to the contacts list and find an account to send a test message to.  Recommend using Dave’s personal account so he can verify it works.  Just let him know you are going to test this.
  • Click the Send email button for the contact
  • Change the from address to your RIT email address.  It most likely will be your @g.rit.edu email address.  This is okay.
  • Click the Connect Your Inbox button when prompted.
  • Don’t check the automation tools.
  • When prompted for the email address, enter your @saunders.rit.edu email address and click Next
  • Don’t select Connect to Exchange.  Click on Choose my mail provider below.
  • Select Microsoft Outlook and click Agree when prompted.
  • Enter your RIT username followed by @rit.edu to log into your Microsoft Outlook account (RIT Email).  Follow the normal prompts for password and DUO.
  • Once connected, you don’t need to download the plugin for Outlook.
  • Send the test email and then verify it was signed with DKIM.