Adding a shared Exchange mailbox – Saunders Technical Support

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Microsoft Outlook

Start by opening Outlook

Click on the File tab

Click on Account Settings

The account settings button that you need to click

Highlight your Microsoft Exchange account and click Change…

The account settings with the change button highlighted in red

Click More Settings…

Click the Advanced tab

Click Add

Type in the full email address of the shared mailbox and click OK.

The mailbox should now be added to your list.

Click OK, Next, Finish, and Close

Outlook Online

See https://help.rit.edu/sp?id=kb_article&sysparm_article=KB0034593 for instructions.

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